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Jane Woolrich Lingerie and Nightwear

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Returns

Dear customer

Please be aware we do not carry stock, everything we make is made to order especially for you. We do not accept returns unless the garment is faulty.

We take our upmost care to give you the very best quality made by our dedicated seamstresses. If you do find yourself with a faulty garment, which I’m very happy to say is very rare we will of course make a replacement or offer a full refund.

Please take special care to see our size chart when placing your order. We can always alter a garment by taking it in for you but it is not possible to make garments bigger. If you receive a garment which is too long as sometimes with bias cut silk the fabric can drop a little, we will shorten the garment free of charge.

 Choosing your fabric colour

We do not accept returns based on the colour chosen, as we are more than happy to send you colour swatches, so you can be sure of your colour choice.  

 

 

Thank you

 

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